Contact Details


Address: 1st Floor Departures Hall, Malta International Airport, Luqa, Malta

Please note that the Emirates offices are temporarily closed. Should you have any queries, please send an email on MLA-RES/SALES@emirates.com.

Call Centre: Monday to Friday (09:00 to 16:00) ; Saturday and Sunday (12:00 to 15:00)

+356 2557 7255 (phone for abroad calls, international calling rates apply)
*Charges for calls from mobile phones may vary.

Website: https://www.emirates.com/english/help/complaint/

Ground Handling Agent

Aviaserve Ltd
Baggage Telephone:  +356 2369 6554

Opening hours of Aviaserve counter located within the Check-in Hall:

  • Saturdays : 09:00 – 17:30
  • During check-in of flights handled by Aviaserve.

Please note that due to the implementation of Covid-19 measures, access to the Check-in Hall is currently limited to travelling guests and authorised persons only. You are thus kindly requested to refrain from visiting the Aviaserve Service Desk located within the Check-in Hall without an appointment. To schedule your appointment, kindly call the Service Desk on +356 2226 5901.