Contact Details

Italia Trasporto Aereo

Address: Via Venti Settembre 97, Rome (RM) ZIP code 00187, Italy

Call Centre:

+356 2778 0221 (from Monday to Friday from 09:00 am to 06:00 pm)

+39 06 85960020  (daily 06:00 am -12:00 pm)

Ticket Desk: The ITA Ticket Desk is handled by Aviation Online and is open during flight operations. Ticket Desk contact number: +356 2169 1668.

Website:

www.ita-airways.com

E-mail:

• BookingsChangesRefunds@ita-airways.comfor any purchase, change or refund, of new tickets;
• complaints@ita-airways.comfor any complaints

Ground handling agent

Aviation Services Handling Ltd (ASH)

Commercial enquiries

ASH Station Manager : m.calabrese@as-airport.it

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Ground Operations / Ground Handling requests

Email: wbmla@as-airport.it

SITA : MLAKW8X

Contact Number: 2369 6017

Available Monday to Sunday from 04:30 AM to 01:30 AM

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Baggage Services

Email: llmla@as-airport.it

SITA: MLALF8X

Contact Number of Call Center : 2369 6135   Available Monday to Sunday 24/7

If you have already filed your Delayed Bag Report, you can use the provided File Reference to follow the status of your lost bag on www.as-airport.it/en/lost-bag