Contact Details

Italia Trasporto Aereo

Alitalia has been be replaced by a new, state-owned flag carrier for Italy, Italia Trasporto Aero, which commenced operations as of 15th October 2021.

Website:

www.itaspa.com/

E-mail:

• BookingsChangesRefunds@ita-airways.com for the purchase, possible modification or refunds of tickets;
• WEBassistance@ita-airways.com  for any support for on-site purchases;
• complaints@ita-airways.com for any complaints

Contact Numbers:

800 936 090 (calls from Italy) Monday to Friday 09:00 – 20:00; Saturday and Sunday 09:00 – 17:00

+39 06 8596 0020 (calls from outside Italy)

+356 2778 0221 (Malta call centre)

Ticket Desk: The ITA Ticket Desk is handled by Aviation Online and is open during flight operations.

Ticket Desk contact number: +356 2169 1668.