Lost and Found

Inevitably, some of the millions of travellers flying to and from Malta, forget or lose something while they’re here. We do our very best to make sure that any lost items are returned to their rightful owners. Found items should be reported or handed over at the Customer Service Information Centres.  These are located in the Check-in Hall and near the Departure Gates. If you lost something on board an aircraft while travelling, please scroll down for more information.

Lost Identity Documents

Please note that lost / found official identity documents, such as passports and ID cards, are to be reported to the Police. The airport police station is located on Level 0 of the multi-storey car park – Park East – on the airport campus.

Email: cmru.police@gov.mt
Tel: +356 2369 6399 / + 356 2122 2942

Items Lost On board Aircraft

Unlike items lost at the airport, objects found aboard aircraft do not end up at the lost and found department. Responsibility for these items falls to the ground handling company.  Of course, these lost possessions can still be recovered, but you will have to contact the ground handling company directly.

Aviation Services Handling Ltd.
Tel: +356 2369 6136.

Email: llmla@as-airport.it

Aviaserve Ltd

Tel: + 356 7900 6417 / +356 2226 5903

Items found at the airport

If you’re looking for something you lost at the airport, we would need the following information from you:

  • Date, area and approximate time when the item was misplaced;
  • Description of item;
  • Contents, serial number, model, brand/manufacturer’s name etc.;
  • Colour and any other special features;
  • Any other information required to ascertain ownership.

For items lost at the airport or at airport security, fill in the form below:

Lost and Found Retrieval Form

  • DD slash MM slash YYYY

When Malta International Airport receives lost property, a processing fee is payable before items are picked up or sent by post.

Maximum Hold Times

Malta International Airport holds the majority of lost and found items for a period of 6 months.

Official documents, including ID Cards, Passports, Residence Permits or Visa documents issued by the National Authorities of any State, as well as Personal documents and Bank Cards issued by other Institutions, shall be handed over to the Police/Immigration as soon as practicably possible, and normally within 3 running days.

Lost and found items which are not claimed within the 6-month timeframe indicated above will be donated to a Charity of our choice or otherwise auctioned with all proceeds going towards our Charity Fund.

Lost and found items the owner of which is known, by reason of having made contact with us, will be held for a period of thirty (30) days from when first contact with/by the owner is made. If, within the said period, the items are not collected or, if we are requested to send the items to the owner the payment required is not made within the said period, as applicable, then the items will be considered unclaimed and the paragraph above will apply.


For reasons of safety and security, it is airport policy in Malta that:

  • All perishable items are disposed of immediately irrespective of their expiry date.
  • Medicinal products shall be held for 24 hours and subsequently destroyed.
  • Empty or unwanted luggage will immediately be disposed of.
  • Any liquids left within the security area will be immediately destroyed.

We may need to transfer the information you provide in this form to involved third parties to be able to address your query, complaint or observation, if and when required. For more information on how we process your personal data and your rights, please see our Privacy Policy.