Lost and Found

Inevitably, some of the millions of travellers flying to and from Malta, forget or lose something while they’re here. We do our very best to make sure that any lost items are returned to their rightful owners. Found items should be reported or handed over at the Customer Service Information Centres.  These are located in the Check-in Hall and near the Departure Gates. If you lost something on board an aircraft while travelling, please scroll down for more information.

If you’re looking for something you lost at the airport, we would need the following information from you:

  • Date, area and approximate time when the item was misplaced;
  • Description of item;
  • Contents, serial number, model, brand/manufacturer’s name etc.;
  • Colour and any other special features

Items Lost On board Aircraft

Unlike items lost at the airport, objects found aboard aircraft do not end up at the lost and found department. Responsibility for these items falls to the ground handling company.  Of course, these lost possessions can still be recovered, but you will have to contact the ground handling company directly.

Ground Handling Service Providers 

Lost and Found Contacts

Air Malta Aviation Services
Tel: + 356 2369 6135

baggage.services@aasmalta.com

Aviaserve Ltd
Customer Care: + 356 2369 6417 / +356 2369 6061
lostandfound@aviaserve.eu

For items lost at the airport and at security, fill in the form below

Lost and Found Retrieval Form

  • Date Format: DD slash MM slash YYYY

When Malta International Airport receives lost property, a processing fee is payable before items are picked up or sent by post.

Opening Hours
Opening Hours: 08.00hrs – 13.00hrs (Monday to Friday)

Maximum Hold Times
Malta International Airport holds the majority of Lost and Found items for a period of 30 days. Personal documents and Bank cards, however, are held for a period of 7 days.
Note: ID Cards, Passports, Residence Permits or Visa documents issued by the National Authorities of any State shall be handed over to the Police/Immigration on the same day.
Lost items stored for 30 days will be removed and auctioned with all proceeds going towards our Charity Fund.

Disclaimer
It is airport policy in Malta that all perishable items are destroyed immediately irrespective of their expiry date. Medicinal products shall be held for 24 hours and subsequently destroyed.

Privacy
We may need to transfer the information you provide in this form to involved third parties to be able to address your query, complaint or observation, if and when required. For more information on how we process your personal data and your rights, please see our Privacy Policy.