British Airways

Contact Details

British Airways

Address: Waterside, PO Box 365, Harmondsworth, UB7 0GB, United Kingdom

Call Center: Monday to Friday 09:00 – 18:00

+356 (0) 800 62142

+49 421 5575 578

Website: www.britishairways.com

Contact Form: https://www.britishairways.com/travel/custrelform/public/en_gb

Ground handling agent

Air Malta Aviation Services
SITA: MLALLKM
Email: baggage.services@aasmalta.com

Opening Hours: 09:30 till 18:30 (Monday to Sunday)
Baggage Telephone: +356 2369 6135

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Malta International Airport

4.3

Vince Mallia

2020-08-19T15:23:27+0000

I lost my phone in Marsascala 2 days ago and later received a call from a man about to fly to Italy. He had 50 minutes left to board the plane and I rushed to the airport. With the COVID-19 restrictions I couldn't enter but the staff and security helped me retrieve my phone. Thank you, very much appreciated!read more

Ambreen Ambreen

2020-08-12T13:05:43+0000

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Christina Galea

2020-07-26T18:30:43+0000

I would like to praise the preparation that the Malta Airport took in the re opening of the airport during this unfortunate pandemic. We're a small island but I'm proud when I see such things compared to other big cities.read more

Pandit Jiastro

2020-06-14T06:21:52+0000

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Mark Saliba-Lepien

2020-02-22T10:01:45+0000

Small, clean, efficient, generally friendly! Only gripe, the rental cars should be near the terminal under cover. Had to walk far in the rain to collect vehicle. Staff could be more attentive!read more

Julia Julia

2020-02-17T06:26:49+0000

This is classed as a small airport but it has all the facilities of a much larger one. There is a good variety of shops and eating places. The signage is clear and there is a lot of seating available for waiting passengers. The Valette Lounge is very plush with lovely views and a relaxing ambianceread more

Michael Atyeah

2020-01-21T19:01:43+0000

So small, so cozy and they have the best crew, security and employees ever, so professional, and very clean place, I’ve been to a 100s of airports and crossing borders but no one give me the same feeling of relaxing and respect like the one i feel i. Malta international airport Keep it up guys 💪🏼💪🏼read more

Rupali Sarkar

2019-12-26T09:50:53+0000

Christmas kids club was a wonderful experience today...awesome engagement for kids n freebees was a icing on the cake...Kirsty the elf at Curtain Raiser....read more

George Hay

2018-05-28T07:40:23+0000

I found the staff to be friendly, first airport that I’ve seen the staff smiling,even at passport control.The information desk very helpful. The staff at the security check area very pleasant while doing a professional job.read more

Mag'a Li

2018-05-12T13:47:23+0000

Tout à fait correct, question restauration pas de problèmes et beaucoup de choix. En ce qui concerne l'infrastructure par contre, au vu du nombre grandissant de touristes, il serait bon de prévoir une extension dans un avenir à court terme.read more

Roy Davidson

2017-10-25T07:11:18+0000

Love Malta Airport it's small, compact, and welcoming. Much less hassle than bigger Airports, yet better equipped and organised than other Airports I have visited of the same size.read more

Angie Catania

2017-10-15T15:47:40+0000

In all the years I have travelled back an forth to malta visiting family. seeing the airport improve step by step I have never had any problems....check in quick efficient....staff lovely, friendly, polite....lovely an clean airport......was there this August for 10 days same as always no problems from start to finish.....well done Malta Airport....read more

Antonella Pintley

2017-08-23T08:19:05+0000

The changes that were made ARE BRILLIANT..!! We totally loved it.. big thumbs up for the effort & progress for the better.. well done very proud of my country..!! Xxxxxxxread more

Marilyn Stellini

2017-08-22T21:23:54+0000

Excellent service had my luggage lost and meanwhile I kept in contact with MIA constantly checking for any updates. They were really polite and caring :)read more

Dario Lanzafame

2017-08-20T10:17:28+0000

Bellissimo aeroporto, non manca niente, anche dopo aver fatto il controllo di sicurezza è possibile uscire fuori per fumare una sigaretta in un area adibita apposta, cosa che in altri aeroporti non si vederead more

Louise Sharp

2017-08-19T19:00:05+0000

It was great really quick to drop off hold luggage, no queues which was nice. Good choice of shops. Nice touch was the Malta Shop. Normal airport prices. What was really nice was the piano that was left outside Costa which anyone could play and they did! Our flight was delayed so any entertainment helped passed the time. Plenty of seating, quick to check passports and polite staff. All equalled a painless flight home. �read more

Shelby Beaton

2017-08-18T15:48:27+0000

The airport is excellent and changed over the 30 years I have been traveling to/from. BUT the handling agent for Thomas Cooks - MASERVE And a lady called RITA (check-in lady) is the RUDEST PERSON in Malta. I have complained about her to TCread more

Karen Corden

2017-08-18T06:55:58+0000

Check in quick efficient friendly in and through to lounge in 15 mins. Clean tidy, having some work but but well hidden and ate breakfast there as we were early. Restaurants great price and good quality. Well presented airport.read more

Annita Frusch-van Schijndel

2017-08-17T20:40:22+0000

Modern, good & clean airport and nice staff Never had any issues with this airport in all the years that we have been travelling from the Netherlands to Malta the last 21 st years ! �read more

Aan Khan

2017-08-13T16:51:24+0000

We had our boarding tickets already printed so no problems with queuing. Security checks very smooth and hassle free. A very clean airport with plenty of shops gate information very clear. So yes a very positive experience.read more

Diana Charlton

2017-08-11T09:45:46+0000

It is a very busy airport but they looked after us during arrivals and departures. They do need to look at their catering end to improve a better system. Staff are so helpful. Thank you Maltaread more

Louise Miller

2017-08-03T08:03:10+0000

The air conditioning in here was amazing and very much needed as it had been 40+ degrees during our holiday. It also has an outside smoking balcony which was clean and spacious.read more

Luke Vella

2017-08-02T08:41:13+0000

The reason why I enjoy travelling through this airport is that there are constant improvement works being made to it. I think the management are really doing their best to improve the customer experience and are setting a high standard for other businesses to follow.read more

Diane Lord

2017-07-31T22:25:49+0000

We flew in from Hamburg on a Wednesday and out the 2nd Sunday afterwards. No long queues arriving or departing. Very good services, lovely helpful staff and as to prices for drinks etc... Normal airport prices. They even have a smoking area after checking in and going through security. Free WiFi after security, but then again a lot of POIs have free WiFi on Malta. Very clean toilets. They are working on areas at the moment and we were delayed flying back due to weather conditions at home, but even so it was one of my pleasanter airport experiences! All in all a brilliant start and finish to a wonderful holiday experience!read more

Regina Pevzner Belenkaia

2017-07-25T11:23:21+0000

A great touristic information centre! They helped us to connect with our hotel, to order transfer. We were really surprised by their excellent service.read more

Ivica Jovanovic

2017-07-23T11:24:55+0000

Klein aber fein. Sehr saubere Toiletten und keine lange Wartezeiten...Sehr gut organisiert im Vergleich zum Wien wo die unsere Koffer 2 std. verschwunden waren...read more

Lisa Shield

2017-07-21T09:25:49+0000

Great airport,no problems what so ever,very clean,piano itn middle of floor which travelers can play,such a lovely touch,a young girl was playing some music when we passed and was lovely to stand and watchread more

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