Contact Details

Luxair S.A.

Address: Société de l’Aéroport de Luxembourg S.A. 4, rue de Trèves L-2016 Luxembourg, B.P. 635

Call Centre: Monday to Sunday 08:00 – 19:00
+352 2456-1 (phone for abroad calls, international calling rates apply)
*Charges for calls from mobile phones may vary.

Email: Contact form available here.


Ground Handling Agent

Aviation Services Handling Ltd (ASH)

Baggage Services or to enquire about items lost on board the aircraft

Contact Number: +356 2369 6136 (Available Monday to Sunday 24/7)


If you have already filed your Delayed Bag Report, you can use the provided File Reference to follow the status of your lost bag on