Contact Details

Swiss International Air Lines Ltd

Address: Swiss International Air Lines Customer Feedback Services, P.O. Box 8010, Zurich Switzerland

Call Centre: Monday, Thursday, Friday and Saturday 05:45 – 21:30 / Tuesday 07:00 – 19:30/ Wednesday and Sunday 07:00 – 21:30

+41 848 700 700 (phone for abroad calls, international calling rates apply)
*Charges for calls from mobile phones may vary

Contact form:


Ground Handling Agent

Aviaserve Ltd


Lost & Found Queries
Baggage Telephone: +356 7900 6417 / +356 22265903

Ticket Desk


Telephone: +356 2369 6554


Please note that due to the implementation of Covid-19 measures, access to the Check-in Hall is currently limited to travelling guests and authorised persons only. The Aviaserve Service Desk located within the Check-in Hall and Baggage Services Desk within the Baggage Reclaim Hall will be open from 9am to 1pm daily, and at times when flights which are operated by the below airlines are due to land or depart.