Malta International Airport’s mission is to operate in a sustainable manner, provide an enjoyable visitor experience, and deliver value toits stakeholders.
Values – Our airport guides all of its activities by a set of clearly defined values. MIA believes these are essential to the running of an ethical, efficient, and sustainable business. Our core values—Service Excellence, Integrity, Sustainability, and Teamwork—are deliberate and purposeful choices that complement our overall strategy.
Service Excellence – We want our people to provide excellent service to each and every guest at the airport. Malta International Airport aims to be caring and meticulous in everything it does and continually seeks to exceed guest expectations.
Integrity – Malta International Airport embraces the highest standards of integrity in all its actions— particularly honesty and commitment.
Sustainability – We cherish sustainable strategies that balance community interests, the environment, and Malta International Airport’s economic performance over the long term.
Teamwork – We seek to build company success on employee teamwork and collaborate with airport and tourism partners in order to satisfy guests’ needs.
Empowerment – We want to provide our employees with all the support, trust, resources, autonomy and recognition they need in order for them to become responsible and accountable for their actions and accomplish their goals and succeed.